This legal text provides details on how we collect and process your personal data when you use our website https://arzagot.com, including any information you may provide through the site when submitting your data via the relevant forms.
By providing us with your data, you confirm that our services are not available to individuals whose legislation prohibits them from giving consent. Therefore, when you submit a form, you guarantee that you have sufficient capacity to grant such consent.
Below, we outline the data protection policy of: Arzagot SL
1. Data controller Contact details of the controller:
Company name: Arzagot SL
NIF: B92418425
Address: Calle Martillo 14, Apdo. 88. 29700 Vélez-Málaga – Spain
Telephone: +34 651 47 33 19
Email: info@arzagot.com
Arzagot SL is responsible for your data (hereinafter referred to as “we” or “our”).
2. What data do we collect? The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, i.e. any information that can identify a person. This does not include anonymous or statistical data.
Personal data collected directly from the individual will be treated confidentially and will be incorporated into the appropriate processing activities under the responsibility of Arzagot SL.
On our website, we may process the following types of personal data:
- Identity data: name and surname
- Contact data: email and telephone number
We do not collect any special categories of personal data (such as data revealing your ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, or information about your health, genetic or biometric data).
If the collection of personal data is required by law or under the terms of a contract between us, and you refuse to provide it, we may not be able to conclude the contract or provide the service, and you must notify us in advance.
3. How do we collect your personal data? We collect personal data through:
- Our website forms, contact email, phone or postal mail, when you:
- Request information about our services
- Contract our services
- Request quotes
- Automated technologies or interactions: we may automatically collect technical data about your device, browsing actions and usage patterns through cookies or similar technologies. For more information, please see our cookie policy.
- Third parties:
- Google: analytical or search data. Outside the European Union.
4. Purpose and legal basis for using your data We use your personal data for:
- The formalisation of a contract between Arzagot SL and you
- Where you have given consent for data processing
- To comply with a legal or regulatory obligation
- When it is necessary for our legitimate interest or that of a third party
You may withdraw your consent at any time by emailing info@arzagot.com or consulting the section on exercising your rights below.
You will find a table detailing how we use your personal data, the legal basis for doing so, and the types of data we process. If you require more information, you can email us at info@arzagot.com.
Commercial communications You will only receive communications if:
- You have requested information or entered into a contract with us
- You have provided your data by ticking the appropriate box on our form
- You have not opted out of receiving such communications
We will obtain your explicit consent before sending communications and you may opt out at any time by emailing info@arzagot.com. If you unsubscribe, your personal data will still be stored due to our contractual relationship and to meet legal obligations.
Purpose We will only use your data for the purpose for which it was collected, unless we reasonably consider that we need to use it for another compatible reason, which we will notify you of, along with the legal basis.
5. How long will we keep your data? We will retain your data only for as long as necessary to fulfil the purpose for which it was collected, and to determine any potential liabilities that may arise from that purpose and data processing. Applicable regulations regarding retention periods will apply.
6. Minors Arzagot SL does not allow individuals under 14 years of age to provide personal data through this website (via forms, contact requests, or email). Anyone providing such data declares they are at least 14 years old, and Arzagot SL is exempt from liability in case this condition is not met.
If your child under this age has submitted personal data to Arzagot SL, please contact us to exercise their data rights.
When services offered by Arzagot SL are intended for minors under 14, we will take steps to obtain parental or legal guardian consent.
7. Exercising your data protection rights How to exercise your rights: You may contact Arzagot SL at our registered office or via email at info@arzagot.com, including a copy of your ID or similar document, to request:
- Access to your personal data
- Rectification of inaccurate data or deletion (right to be forgotten)
- Restriction of processing
- Objection to processing
- Data portability to another provider
You can use forms provided by the Spanish Data Protection Agency to exercise your rights.
Complaints to the supervisory authority: If you believe Arzagot SL is mishandling your data, you may file a complaint with the Spanish Data Protection Agency.
We may ask for specific information to confirm your identity and ensure your right to access your personal data (or to exercise any other rights). This is a security measure to ensure personal data is not disclosed to unauthorised individuals.
All requests will be processed within the legal deadline of one month, which may be extended if the request is particularly complex. In this case, we will notify you and keep you informed.
8. Data sharing: service provision In some cases, we may require third-party services that involve data processing solely to provide the contracted service. We ensure that all such providers comply with appropriate safeguards to protect your data:
- IT and system management service providers
- Professional advisors such as lawyers, auditors, insurers providing legal, banking, insurance, and accounting services
All data processors will respect the security and confidentiality of your personal data and process it in accordance with the GDPR.
We only allow such providers to process your data for specified purposes and in accordance with our instructions. You may request a list of these service providers by contacting us at info@arzagot.com.
9. Data security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, accessed, used, altered, or disclosed without authorisation. Access to your data is limited to employees, contractors, and third parties who need the data for business purposes. They will process your data in accordance with our instructions and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected data breaches and will notify both you and the Supervisory Authority of a breach as required by Articles 33 and 34 of the GDPR.
